Your Privacy is Our Priority
We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last updated: January 1, 2024 • Effective Date: January 1, 2024
Personal Information
We collect personal information that you provide to us, including:
- Name, email address, phone number, and postal address
- Date of birth, gender, and identification documents
- Financial information for insurance quotes and policy issuance
- Medical information for health insurance applications
- Vehicle information for motor insurance
Automatically Collected Information
We automatically collect certain information when you use our services:
- Device information, IP address, and browser type
- Usage data and interaction with our website and mobile app
- Location data (with your consent)
- Cookies and similar tracking technologies
We use your information for the following purposes:
- Providing insurance quotes, policy issuance, and claims processing
- Customer service and support
- Fraud prevention and security
- Compliance with legal and regulatory requirements
- Marketing and promotional communications (with your consent)
- Improving our products and services
- Analytics and business intelligence
We may share your information with:
Insurance Partners
We share necessary information with insurance companies to provide quotes and process policies.
Service Providers
Third-party vendors who help us operate our business, including payment processors, technology providers, and customer service platforms.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights and safety.
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and employee training
- Secure data centers and infrastructure
- Incident response and breach notification procedures
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Consent withdrawal: Withdraw consent for data processing
To exercise these rights, contact us at privacy@secureshield.com or call 1800-123-4567.
We use cookies and similar technologies to enhance your experience:
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Marketing cookies for personalized advertising
- Preference cookies to remember your settings
You can manage cookie preferences through your browser settings or our cookie consent tool.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on the type of information and applicable regulations. Insurance-related data may be retained for up to 7 years after policy expiration as required by insurance regulations.
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@secureshield.com
Phone: 1800-123-4567
Address: SecureShield Insurance, Tower A, Business Park, Bandra Kurla Complex, Mumbai - 400051